JCB India Ltd
The Story of JCB India Customer Experience
Made In India
Ballabgarh, India
- Services:
Design and Management - Overview:
Brand Experience
(900m2) - Completed:
September 2019
Located within the new JCB India Headquarters in Ballabhgarh, India, this state-of-the-art customer experience was designed to showcase the company’s full range of machines that are ‘Made in India’, as well as act as the start and end point of a customer visit to JCB’s newest factory.
The experience includes a dynamic customer reception zone, 250 seat theatre, VIP dining and the Story of JCB India experience. Space allowances meant there was no room to house any full-sized machines, so the exhibition is instead an immersive AV environment, using wall projections and multimedia interactives to imaginatively present JCB’s Made in India story.
The team at Studio MB were responsible for all design and implementation stages for this project, from inception to completion, including research, narrative planning, content development, concept design, developed design and technical design, graphic design, AV software and AV hardware design, lighting design, script and copy writing, illustration, plus production and installation oversight and project management.
"The India growth story and that of JCB is closely intertwined. Studio MB’s design has creatively blended interactive audio-visuals with responsive lighting and engaging displays to bring this story out. Visitors have been simply awe-struck. This new facility is one which our shareholders, management, employees and customers are very proud to show. It has already helped enhance the perception of JCB to influencers and closed deals with the major construction firms in India."
Matt McClurg
EVP Marketing,
JCB India Ltd





Concept Gallery Imagery








Lobby and Reception spaces

